Control of flows and monitoring of satisfaction levels
In the retail industry, the IoT helps improve forecasting, accuracy and production in shops, warehouses, and businesses. It is essential for any retail business to have a thorough view and control of its entire business environment. Procurement is mission critical for any business, as are inventory flow, customer satisfaction and customer traffic.
While monitoring the performance of its supplier or production chain, with SIGFOX, the company will be able to ensure the availability of good quality products, in sufficient quantity and at the desired date in relation to a precise need. In addition, decision analysis also takes on a whole new dimension with the possibility of processing a flow of information in real or near-real time from one end of the logistics / commercial chain to the other.
For example, after processing, the data collected and analysed will allow the company to get closer to the optimum between :
The cost of stock shortages
Quality of customer service
The level of stock
Logistical cost
Our solutions
Technology continues to expand our capabilities. The business environment has evolved significantly with many changes and advances in distribution and execution. Businesses are facing new challenges and opportunities that IoT aims to solve.
Example: Smart Button
Smart buttons to trigger parcel collection
A smart button in a mailbox can inform the postman or delivery company that a package is waiting to be picked up and sent. It also helps postal services to optimise their pick-up routes and anticipate the number of packages to be collected per day.
Cold chain management
The cold chain involves the transport of temperature sensitive products along the supply chain. These may be in refrigerated containers and/or trucks. With our solutions, you can ensure that your products arrive safely at their destination while retaining their original freshness.
Cold rooms and refrigerators
Accurately monitor the temperature and operation of your cold rooms.
This allows you to safely store your food products and ensure that they comply with health standards.
You can also improve the efficiency of your refrigerators, remotely monitor your equipment and detect faults in real time.
Effortless control
A smart button is perfect for managing the ordering of any product or service. They allow restocking and much more :
- Like the privilege for customers not to have to wait in line for service.
- VIP treatment: give them a smart button for a callback or service request.
- Facilitating transactions
- Save time during the ordering process for both the customer and the company.
Smart buttons for monitoring customer satisfaction
Customer feedback is essential for improving customer satisfaction.
Install a small, customisable device connected to a dashboard or button to effortlessly collect customer feedback, use colour coding to trigger instant responses from customers as they leave the shop.
The data is then available in the cloud for visualisation and real-time insight into buyer satisfaction.
Coverage
SACONECT is strongly committed to deliver a reliable and high-quality network to meet the needs of its users and partners for IoT solutions.
In one year of intensive ramp-up, SACONECT has achieved the vast majority of population coverage in Côte d'Ivoire, Senegal and Ghana.
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